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"Sorry, something went wrong" when a user tries to edit their profile

November 23, 2016 · by dave.webb · in SharePoint 2013, Troubleshooting

I have had users report that they are unable to edit their profile, they just get the unhelpful “Sorry, something went wrong” error.  Fortunately some of them thought to record the Correlation ID so I was able to use the…

The search service is not able to connect to the machine that hosts the administration component

October 2, 2016 · by dave.webb · in AutoSPInstaller, Search, Service Applications, SharePoint 2013, Troubleshooting

I have discovered a problem with the Search Service Application in my DR farm.  Any query in the Enterprise Search Centre produces an error: Search has encountered a problem that prevents results from being returned. If the issue persists, please…

Unknown SQL Exception 297 occurred

February 9, 2014 · by dave.webb · in SharePoint 2010, Troubleshooting

While monitoring the ULS logs on a SharePoint 2010 server I could see the following message being logged every few minutes for each and every database: Unknown SQL Exception 297 occurred. Additional error information from SQL Server is included below. The…

Using ULS Viewer

Using ULS Viewer

February 4, 2012 · by dave.webb · in Applications, SharePoint 2010, Tips and Tricks

ULSViewer is an application that allows users to open a ULS (Unified Logging Service) log file and display its contents in a user friendly format.  This can be particularly useful when troubleshooting problems with your SharePoint 2010 server.  The download…

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